This document introduces SIMANTAP PUAS, a service feedback application designed for PKM-Guluk Guluk Jawat Sumenep, East Java. Built to comply with the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations, SIMANTAP PUAS offers a streamlined method for gathering and analyzing community feedback on public services.
The app provides two survey modes: a standard survey and a customizable questionnaire. User feedback is stored securely in an online database, facilitating the creation of comprehensive reports. These reports detail key metrics including service quality, performance, and the Community Satisfaction Index, leveraging the accuracy of Likert scale measurements. Administrators gain complete control over questionnaire content and can address specific customer concerns. A dedicated feature allows for easy report printing on Windows systems.
Key Features of SIMANTAP PUAS:
- Dual Survey Modes: Choose between a standard survey or a fully customizable questionnaire to best suit your needs.
- Regulatory Compliance: Developed in accordance with Ministerial Regulation No. 14 (Year unspecified), guaranteeing adherence to established standards.
- Centralized Online Database: All collected feedback is stored securely and accessibly in an online database.
- In-depth Reporting: Generate detailed reports on Interval Value, Conversion Interval Value, Service Quality, and Performance Services Unit for insightful analysis.
- Accurate Likert Scale Measurement: Utilizes the Likert scale for precise and comprehensive data collection.
- Windows-Based Report Printing: A dedicated module simplifies the process of printing reports for distribution.
Summary:
SIMANTAP PUAS offers a robust, regulation-compliant solution for efficient community feedback collection and analysis. The app's dual survey modes, online database, detailed reporting, and user-friendly features empower administrators to effectively monitor and improve service delivery, ultimately enhancing community satisfaction. Download the app today and begin improving your community's experience.
Tags : Communication
