Airtel Tribe is the ultimate one-stop shop for retailers, providing a comprehensive solution for managing customer service and their own accounts with Airtel. The Airtel Tribe App empowers retailers to efficiently handle various customer services, including new customer registration, editing existing registrations, SIM SWAP, Mobile Number Portability (MNP), airtime/bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for other retailers.
Beyond customer service, the app allows retailers to manage their Airtel accounts with ease. They can view and edit their profile, check, update, request, and buy stock, view their sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and perform banking services directly from their accounts. The application also offers the ability to review transaction history, track commissions paid, and monitor retailer performance across Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel seamlessly. Additionally, the app supports key notes on training, surveys, and manages digital notices for retailers, keeping them well-informed and engaged.
Available in both English and French, the Airtel Tribe App caters to Airtel Africa's diverse operations, ensuring accessibility and ease of use. Its user-friendly interface is designed to enhance business productivity for retailers, making it an essential tool in their daily operations.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Tags : Business
