Blizzard has once again found itself at the heart of controversy with Overwatch 2, particularly surrounding the sale and subsequent free distribution of the Cyber DJ skin for Lucio. Initially, this eye-catching skin was listed in the in-game store for $19.99. However, just a day after its release, Blizzard announced an event that would allow players to acquire the same skin for free by watching a specific broadcast on Twitch for an hour on February 12.
Many players, who had already purchased the Cyber DJ skin, were understandably upset upon learning they could have obtained it without spending any money. This led to a significant backlash within the community, with players calling for refunds due to the perceived unfairness of the situation. Although the Cyber DJ skin has been removed from the store, Blizzard has yet to make an official statement regarding the possibility of refunds.
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This isn't the first instance where Blizzard has sold cosmetic items only to later offer them for free through promotional events. The ongoing controversy comes at a challenging time for Overwatch 2, as it faces stiff competition from Marvel Rivals, which is currently outperforming it in several aspects. In response, Blizzard is set to unveil significant gameplay changes at a special Overwatch 2 Spotlight event.
The Overwatch 2 Spotlight broadcast is scheduled for February 12. During this event, Blizzard plans to reveal new maps, heroes, and other exciting content. To generate buzz and provide a sneak peek at the upcoming updates, the company will also host well-known streamers at their headquarters.