The Veli Communication Triangle is designed to enhance the ease with which you can connect with your child's preschool, particularly if they are enrolled in ocean colleges. By simply logging into the application, you gain instant access to vital information about your student. This intuitive platform allows you to effortlessly schedule appointments by messaging your child's teacher and stay updated on crucial details such as their nutritional status and meal menus.
Frequently Asked Questions
1. I am unable to log into the application. It either shows an error or logs me out. What could be the cause?
There are several potential reasons for this issue. Firstly, ensure you have a stable internet connection and that you're using the most recent version of the app. Here are the common causes:
- a. Your interactive user and VUU user accounts may not match, leading to application failure.
- b. Even if you have a VIU user account, it might not be activated or authorized, typically resulting in a blank page within the app.
- c. Your session may have been terminated. User sessions are ended at set intervals. To resolve this, tap the authority button at the top right to log out and then log back in.
2. How can I reset my password?
Our system is integrated with Interaktif, so you can reset your password directly through the Interactive platform.
3. I'm not receiving notifications. What should I do?
Ensure that you've allowed the app to send notifications. Check your settings by navigating to Settings > Applications > Parent Communication Triangle. If notifications are enabled, try logging out and then logging back in to resolve the issue.
4. Why does the app require frequent updates?
We are committed to continuously improving the application. Beyond enhancing the parent-teacher relationship, the app involves various levels of authority and functionality. Updates are often specific to certain stages or aimed at improving performance.
5. My issue isn't listed above, or the suggested solutions didn't work. What should I do?
Please reach out to us by emailing your username, device model, and the application version to [email protected]. Alternatively, you can automatically initiate these support operations by selecting the "Support" button from the application's right-side drop-down menu.
Tags : Productivity
