Seamlessly transfer your data from your old phone to your new Samsung Galaxy. Samsung Smart Switch Mobile makes it easy!
Key Features:
- Effortless transfer of all your content – photos, videos, music, contacts, and more – to your new Galaxy phone.
- Broad compatibility: Works with iOS, Android, and PC devices.
- Flexible transfer methods: Choose from wireless, wired, or cloud-based options.
- Free and user-friendly.
Troubleshooting Google Play Store Downloads:
If you encounter download issues from the Google Play Store, try this: Reboot your phone, then go to Settings > Apps > Google Play Store > Clear cache and data. Attempt the download again.
Transfer Capabilities:
Smart Switch empowers you to move your contacts, music, photos, calendar entries, text messages, device settings, and more. It even helps you find your favorite apps or suggests similar ones on Google Play.
Device Compatibility:
- Android:
- Wireless: Android 4.0 or higher. Wireless transfers between compatible Android and Galaxy devices require Android 4.0 or higher (Note: Non-Samsung devices with Android versions below 6.0 may only connect with Galaxy devices supporting mobile AP).
- Wired: Android 4.3 or higher, charger cable, and USB connector.
- iOS:
- Wired: iOS 5.0 or higher, iOS device cable (Lightning or 30-pin), and USB connector.
- iCloud Import: iOS 4.2.1 or higher and Apple ID.
- PC/Mac Transfer via iTunes: Requires Smart Switch PC/Mac software (available at http://www.samsung.com/smartswitch).
- Windows Mobile: Wireless transfers supported for Windows OS 10.
For detailed instructions and troubleshooting, visit http://www.samsung.com/smartswitch.
Transferable Data:
Contacts, calendar (device content only), messages, photos, music (DRM-free content only, iCloud not supported), videos (DRM-free content only), call logs, memos, alarms, Wi-Fi settings, wallpapers, documents, app data (Galaxy devices only), and home layouts (Galaxy devices only). App data and home layouts require a Galaxy device with M OS (Galaxy S6 or higher).
Supported Devices:
- Galaxy: Recent Galaxy mobile devices and tablets (from Galaxy S2). Note: Older OS versions (GB/ICS) on Galaxy S2 may cause incompatibility; consider a firmware update if necessary.
- Other Android Devices: HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad (DazenF2), RIM (Priv), YotaPhone, ZTE (Nubia Z9), Gionee, LAVA, MyPhone (My28s), Cherry Mobile, Google (Pixel/Pixel 2).
Note: Compatibility issues may prevent Smart Switch installation or use on certain devices.
Important Considerations:
- Both devices need at least 500 MB of free internal storage for data transfer.
- Wired connections require device support for "Transferring media files (MTP)" USB option.
- For non-Samsung devices experiencing wireless disconnections, try disabling "Wi-Fi initialize" and "Disconnect low Wi-Fi signal" in Advanced Wi-Fi settings. (Availability of these options depends on your device manufacturer and OS version).
App Permissions:
Smart Switch requires the following permissions: Phone, Call logs, Contacts, Calendar, SMS, Storage, Microphone, Bluetooth, and Location. These are necessary for the app's functionality. If your Android version is below 6.0, please update your software to manage app permissions.
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