Revolutionize your asset recovery operations with RCM, a dynamic tool that seamlessly integrates with RecoveryConnect® and MRS web apps. Equip your field agents with real-time repossession assignment information, enabling them to mitigate risks by avoiding wrongful repossessions and efficiently updating unit statuses to On Hook. Once marked as On Hook, agents can proceed with the asset recovery process at a safe and convenient time.
RCM's advanced mapping feature empowers drivers to scan custom icons for efficient address management, one-tap updates, setting pick-up locations, and increasing unit recovery rates. Tailor your experience by creating and saving filters to focus your map on what matters most to your agency. Each asset recovery form captures essential condition information and photos, automatically generating a Condition Report that is promptly submitted to the client.
With RCM, you can:
- Customize map icons (Pro)
- Mark collateral as On-Hook with a single tap
- Streamline the Asset Recovery process for swift condition, photo, and personal property reporting
- Access real-time case information and addresses
- Quickly search your map (Pro)
- Mark "Favorite" cases for quick access
- Filter cases to efficiently run addresses
- Provide one-tap quick updates
- Benefit from auto-generated geo-updates
- Manage your To Do list to capture quick condition reports of recovered units
Our dedicated support team is available 24/7 to assist with RCM. You can reach out for help by submitting a request through our Contact Us page or via our website at https://mbsicorp.com/contact/.
What's New in the Latest Version 3.0.33
Last updated on Oct 2, 2024
Enhance your mobile experience with the new ability to accept cases directly on your mobile device! Navigate to NEW CASES on the home page to accept or decline cases effortlessly. Utilize the long press feature to select multiple cases at once. You can also search or filter cases by client, case type, dates, or based on whether they were accepted before. All your actions are meticulously logged in the case History for comprehensive tracking.
For a detailed walkthrough on permissions, watch our video at https://youtu.be/rW0rJGe0Wr8. To learn more about our commitment to your privacy, review our Privacy Policy at https://mbsicorp.com/privacy/.
Tags : Auto & Vehicles
